FAQs
What is a Stroodies, anyway?
1
Stroodies is a 3D printing based direct-to-consumer manufacturer, distributor, and retailer where the Future Starts with your Geckos! We design neat stuff, make it with our fleet customized 3D printers, and sell a wide variety of products... for people's pet lizards and other lil’ buddies! Mostly we sell bowls, places to put bowls, and places for lizards to sleep and hang out..
Where are you based? Is there a Stroodies store I can visit?
2
We design, make, and ship all of our products from our workshop here in Rochester, NY. We don’t currently have a storefront, but if you are local to us we can always arrange local pick-up or delivery of your order!
What is your return policy?
3
We allow returns for any reason within 30 days of your order delivery date. If there is an issue with your order (like something breaks) we are usually able to accommodate returns outside of that window so please contact us ASAP!
How can I contact you?
4
We love to hear from our customers. Do you have a cool idea for a product we don’t offer? Question about an existing product or order? You can reach us anytime via our contact page or email us at stroodies3d@gmail.com. We aim to respond quickly—usually within one business day.